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Passengers in the Lounge That Illustrates How Airlines Can Give Travel Experiences with GroupRM

How Can Airlines Move Up The Value Chain And Provide Travel Experiences?

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Airlines are constantly looking for new revenue streams that win them loyal passengers. Given how the coronavirus pandemic has devastated the travel sector, it has become even more important for airlines to look beyond ticket sales to run profitably. Increasingly, airlines have found that the modern traveler—with dozens of choices to pick from—prefers an all-around […]

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Relevance Of O&D Bid Price-Based Revenue Management In Post Covid Era

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It is no secret that before the pandemic, the airline sector was booming. Companies were constantly expanding their travel budgets, and airlines took full advantage of executives with deep pockets to turn in consistent profits. Further, tourists thronged various hot destinations around the world. In 2019 alone, some 1.5 billion tourist arrivals were recorded internationally,

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An Airplane Surrounded by 5 Sales Component Pictures that represents the Airline's Ancillary Sales

What Ancillaries Should The Airlines Focus On In The Post Covid Era?

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Long before covid, airlines—especially the budget carriers— have been boosting their operating margins with ancillary revenue. Ancillaries, which are non-ticket sources of revenue for airlines, brought in 109.5 billion U.S. dollars in 2019 alone. Since the pandemic has made passengers pickier—they expect personalization and higher safety standards—and airlines need a massive boost in revenue to

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A Group of People Illustrating the Stranded Group Passengers on an Airline Disruption

Dealing With Group Booking Disruptions The GroupRM Way

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Group bookings from business travelers and tourists are among the primary sources of income for an airline. What happens if there is an unexpected disruption to your services—a cancellation or a delay—and you leave your passengers confused in the lobby? The answer is quite straightforward. Apart from the deluge of negative publicity on social media,

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Can Airlines Move Up The Value Chain And Provide A Fully Packaged Hajj Pilgrimage?

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Umrah and Hajj pilgrimages are both rapidly growing markets. Since these are trips undertaken by millions of devout pilgrims every year in the holy city of Mecca in Saudi Arabia, catering to them has become a highly competitive industry. Consequently, every year, airlines servicing these areas are in a mad rush to book the most

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Should Airlines Create A Specialized Online Storefront For Government Travelers?

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A government employee frantically trying to book flight tickets for official business runs into a variety of issues. Firstly, he cannot book tickets directly from the website of the country’s national carrier. Picking another carrier is also out of the question due to government mandates that their employees must only use the national carrier. He

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Should Airlines Move From Being An Air Transport Service Provider To Managing A Travel Marketplace?

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Just as a customer is booking a flight on your website, he gets an SMS. It is from your competitor, informing your potential passenger that he can save a ton of money by clicking on the link before it expires in 10 minutes. Without a moment of hesitation, your customer will click away, which means

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MICE Automation: A growing opportunity for Airlines

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“Even as everyone prophesied that the rise of digital would do away with face to face business, precisely the opposite is happening now. The value of in-person meetings are rising, and the need is only getting bigger and bigger, much to the delight of the travel industry.” Just scroll down your LinkedIn feed, and be

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Top group booking challenges faced by airlines

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Over the past few years, we have seen airlines making attempts to aggressively reduce their costs and increase operational efficiency while trying equally hard to increase their revenue. Hence there has been a rise of new revenue streams which airlines are focused on capitalizing. One of such emerged market opportunity is to serve group booking.

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automated Solution Helps Airlines Manage Group Bookings Profitably

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Today’s tech-savvy passengers would like to search and book their flight tickets from the airline websites or other online portals. The process of online booking is very easy, less time consuming and provide ample options to passengers for searching flights, feeding their details and making payments to book their flights. But the scenario is entirely

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