BENEFITS
Benefits of GroupRM
Full Control Over Group Bookings
Streamline operations with an all-in-one interface managing everything from start to finish.
Reduce Turnaround Time
Automate group requests for faster quotes, ensuring customer satisfaction and reduced response time.
Confident Decision Making
Gain insights from detailed reports for confident decisions and performance evaluation.
Compliance With Group Policies
Set customizable booking policies by region to ensure compliance and avoid revenue loss.
Ensures Best Customer Experience
Faster processing, clear pricing, and efficient communication improve customer satisfaction.
Increase Productivity
Automate pricing, send reminders, and reduce non-revenue tasks to boost group desk productivity.
Enhance Airline Revenue
Maximize revenue with personalized discounts, price optimization, and payment follow-up
Adopt the Best Pricing Strategy
Set flexible pricing strategies, including discounts, special fares, and competitor pricing.
Ancillary Management
Boost ancillary sales and revenue with a robust module offering personalized customer offers.
User-Centric Benefits of GroupRM
Airline Users
Travel Agents
Retail users
End to End
Group Automation
Comprehensive Booking Automation
Streamline the entire group booking process from inquiry to confirmation, reducing manual work and errors for enhanced efficiency.
Streamlined Role-Based Access
Assign specific access levels to team members, ensuring streamlined workflows and improved productivity with role-based management.
Seamless Request Processing
Automatically handle group booking requests based on predefined policies, ensuring smooth and compliant operations at every step.
Robust Policy Management
Easily define and enforce flexible booking policies to align operations with business goals and customer expectations.
Dynamic Fare Management
Control discounts, manage flexible fare options, and adjust pricing dynamically to maximize revenue and stay competitive.
Advanced Versatile Reporting
Access customizable reports for valuable insights into booking trends, revenue, and operational performance for data-driven decisions.
Efficient Time Limit Extensions
Quickly extend time limits for group requests, offering a flexible and customer-centric approach to managing bookings.
Effortless Email Resend Functionality
Instantly resend group request-related emails, ensuring clear and timely communication with clients throughout the process.
Self-Service
Group Booking Portal
Self-Service Requisition
Enable self-service requisition and tracking, allowing users to easily create, submit, and monitor requests for a more efficient booking process.
Comprehensive Customer Management
Manage various customer types, including corporate clients, travel agencies, and retail, for a tailored booking experience.
Flexible Fare Negotiation
Conduct flexible negotiations to offer customized fares, ensuring a competitive edge while meeting diverse customer needs.
Easy Request Modifications
Enjoy an intuitive request modification process, making it simple to adjust bookings as per customer requirements.
Real-Time Reminders
Receive instant notifications for time limits and validities, ensuring timely responses and effective booking management.
Multiple Payment Flexibility
Provide a seamless experience with multiple payment options to accommodate different customer preferences.
Custom Email Control
Easily manage the types of emails sent to users within the same corporate or travel agencies, enhancing communication and user experience.
Efficient Report Generation
Generate detailed reports quickly and efficiently for insights into booking performance and operations.
Streamlined Group
Requests Management
Instant Quotes
Receive immediate quotes, similar to FIT bookings, for a faster and more efficient group booking process.
Personalized Offers
Create tailored offers based on customer buying behavior, enhancing customer satisfaction and loyalty.
Transparent Fare Breakdown
Provide full transparency with a detailed fare breakdown, ensuring customers understand all cost components.
Automated Turnaround
Leverage complete automation for a quick turnaround, streamlining the booking workflow and reducing response times.
Standard Pack*
- Great for startup and small carriers needing essential tools for group booking management
- Airline & Travel Agency Users
- Up to 10 Global Markets
- Single Language Interface (English)
- Core (Cash, Wire Transfer, Credit Card)
- Ad hoc Requests
- Pre-Booking Ancillaries
- Basic Reporting & Dashboards
-
API & Static Pricing,
Fare Overrides, Discounts -
Basic Support & Proactive
Communication - Basic Notifications (Email)
-
Name list Policy Configuration
(1 Dom. & 1 Int.)
Economy Pack*
- Perfect for airlines looking for more features with extended user management and booking capabilities
- Airline, Travel Agency, & Retail Users
- All core network markets
- Bi-Lingual Interface (English + 1)
- Core + Wallet Integration
- Adhoc, Series, Conference, & Instant Quote Requests
- Pre & Post-Booking Ancillaries
- Custom Reporting
- Discount & Surcharge Pricing, Fare Upload Matrix, Multiple Fare Type (up to 2)
- Performance Reviews, Custom Reporting
- Customized Notifications, Content Management
- Name list Policy Configuration (No limit)
Premium Pack
- Ideal for all airlines requiring full-scale features, flexibility, and advanced automation
- All user types, including Corporate Users
- All core network markets
- Multi-Lingual Interface (Up to 3 languages)
- All payment options including BSP
- All request types, Interline, & Out of Horizon Bookings
- Pre & Post Booking and Seat selection
- Full Reporting Suite, Scheduling, & Data Extraction
- Dynamic Pricing, Multiple Fare Types (up to 4)
- Full CX Suite with Feedback Collection, Renewal & Upsell Opportunities
- Complete CMS, Synchronization (PNR/Schedule Change)
- Name list Policy Configuration (No limit)
* The Standard and Economy packages can be personalized to include Premium Features, subject to applicable terms and conditions.